Skip to content

What should an invoice follow-up email say?

By StackLoom, makers of ChaseKit ·

A good invoice follow-up email names the invoice, the amount and the due date, says how to pay, asks for one specific next step, and stays polite. Attach the invoice or link to it so the client does not have to search for it.

What should an invoice follow-up email include?

Keep it short. These details do most of the work:

  • A clear subject line with the invoice number, such as "Reminder: Invoice #1042".
  • The amount, original due date and how many days overdue it is.
  • The invoice attached, or a link to pay it.
  • One specific request, such as confirming a payment date.
  • Your contact details, and a polite close.

What is a friendly payment reminder email example?

Use this on or just before the due date. Replace the brackets with your details.

Friendly reminder
Subject: Reminder: Invoice #[number] due [date]

Hi [Client name],

A quick reminder that invoice #[number] for [amount] is due on [date]. I have attached it again for convenience, and you can pay it here: [payment link].

Let me know if you have any questions.

Kind regards,
[Your name]

What is an overdue invoice email example?

Use this after the due date has passed and the friendly reminder has had no reply.

Overdue invoice
Subject: Overdue: Invoice #[number]

Hi [Client name],

Invoice #[number] for [amount] was due on [date] and is now [number] days overdue. Could you confirm when I can expect payment? The invoice is attached again, and you can pay here: [payment link].

If something is holding it up, please let me know and I will help where I can.

Thank you,
[Your name]

What should a final notice invoice email say?

Stay factual. State the facts, your agreed terms and the date you need a response by.

Final notice
Subject: Final notice: Invoice #[number]

Hi [Client name],

Invoice #[number] for [amount], due on [date], remains unpaid despite my earlier reminders. As set out in our agreement, [your late-payment terms].

Please arrange payment by [date]. If you would like to discuss it first, reply to this email.

Regards,
[Your name]

ChaseKit includes ready-to-use reminder messages for email and WhatsApp, plus a Late Payment Notice template, so you are not writing these from a blank page.

ChaseKit

$9 USD, one-time

Buy Now